At Soulful Living, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us through our website and other interactions with our brand. By accessing or using our website, you consent to the terms outlined in this Privacy Policy.
Information We Collect:
When you visit our website or make a purchase, we may collect certain information from you, including:
- Personal Information: such as your name, email address, phone number, and shipping address, which you provide voluntarily when creating an account or placing an order or filling up a form.
- Browsing Data: such as your IP address, browser type, device information, and other data collected through cookies and similar tracking technologies.
- Communication Data: including any correspondence or feedback you provide to us via email, social media, or other channels.
How We Use Your Information:
We may use the information collected from you for the following purposes:
- Order Processing: to fulfill your orders, process payments, and deliver products to you.
- Customer Support: to respond to your inquiries, provide assistance, and address any issues or concerns you may have.
- Personalization: to tailor your experience on our website and recommend products or promotions that may be of interest to you.
- Marketing and Communication: to send you promotional offers, newsletters, and other marketing communications, with your consent.
- Analytics and Improvement: to analyze website usage patterns, track performance metrics, and enhance the user experience.
- Compliance and Legal Obligations: to comply with applicable laws, regulations, and legal processes, and to protect our rights, property, and safety.
Data Security:
We take reasonable measures to safeguard your personal information and protect it from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security protocols and encryption technologies to ensure the integrity and confidentiality of your data.
Third-Party Disclosure:
We may share your information with trusted third-party service providers who assist us in operating our website, conducting business operations, or servicing you. These service providers are contractually obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose.
Your Rights and Choices:
You have the right to access, update, or delete your personal information stored in our systems. You may also choose to opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails.
Children's Privacy:
Our website is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children, and if we become aware that we have inadvertently obtained such information, we will take steps to delete it from our records.
Updates to this Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for updates.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at +91 77383 91300.